We start difficult conversations with the best of intentions, but they can quickly go south as we go into "Fight or Flight" mode. Discover how to prevent this in part 1 of this important series on the interpersonal skill of effective conversations when stakes are high.
In part 1 we learned that our goals can shift mid-conversation because we experience fear of some kind and go to "Fight or Flight." But WHY do we do this in the first place? Find out in this vital presentation, and get your conversations back on track.
Now that you know what is going on inside your head, causing an "Amygdala Hijack," and how to prevent it, it's time to actually proceed with the difficult conversation. In part 3 we lay out the steps for success and results.
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